Terms And Conditions
Welcome to Urban Gas Stove Repairing. By accessing our website or using our services, you agree to the following Terms and Conditions. Please read them carefully.
1. Service Eligibility
Our services are available to customers within Pune and surrounding areas. By booking a service, you confirm that you are the rightful owner or authorized user of the appliance.
2. Booking & Appointment
Service appointments are scheduled based on technician availability. Time slots may vary due to location, traffic, or unforeseen delays. We reserve the right to reschedule appointments when necessary.
3. Diagnosis & Repair
Technicians will diagnose issues based on the appliance’s condition and customer explanation. Some problems may require additional inspection, tools, or parts. Repair completion depends on the availability of necessary components.
4. Service Charges
Inspection, repair, and installation charges vary depending on the appliance and issue. All charges will be communicated clearly before service. Payments must be made upon completion through cash, UPI, or approved digital modes.
5. Warranty on Service
We provide warranty only on the services or parts specified during the repair. Warranty does not cover misuse, physical damage, unauthorized repairs, or issues arising from improper handling.
6. Genuine Parts
Where replacement is required, we use brand-compatible or high-quality aftermarket parts. Prices depend on availability. Original brand parts are used only when accessible.
7. Customer Responsibilities
Customers must ensure safe access to the appliance and provide accurate details regarding problems. We are not responsible for issues caused by unsafe conditions, prior repairs, or hidden defects.
8. Cancellation & Rescheduling
Cancellations or rescheduling should be done at least 2 hours before the appointment. Last-minute cancellations may incur a visiting charge.
9. Limitation of Liability
Urban Gas Stove Repairing is not liable for losses, damages, or delays caused by factors beyond our control, including pre-existing defects, faulty wiring, gas leaks, or improper appliance usage.
10. Use of Website
All content on our website—including text, images, and logos—is the property of Urban Gas Stove Repairing. Unauthorized copying or distribution is prohibited.
11. External Links
Our website may contain links to third-party sites. We do not control or guarantee their content, safety, or practices.
12. Changes to Terms
Urban Gas Stove Repairing reserves the right to modify these terms at any time without prior notice. Continued use of our services implies acceptance of updated terms.